< Back to Blog

After the Car Crash

​If you’ve been in a motor vehicle accident, it’s important you stay calm and if anyone is injured call 911.

Equally important is that you take notes at the scene of a collision and report the incident to your insurer within 48 to 72 hours. You can even use IBC’s form to record all contact information and collision details. Click here for a form you can download and keep in your glovebox. http://assets.ibc.ca/Documents/Brochures/Accident-Report-Form.pdf

Do These 8 Things Immediately After a Collision

  1. Failure to do so may result in criminal prosecution.
  2. Remain calm. Call 911 or the police if:
    1. Someone is injured
    2. You think any other driver may be guilty of a Criminal Code offence, such as drunk driving
    3. You suspect you’re the victim of a staged collision​
    4. There is significant property damage or the vehicle is not drivable.
  3. Report the collision to police, as required by regulations in your province.
  4. If it’s safe, move the vehicles to the side of the road. If the vehicles aren’t drivable, turn on the hazard lights or surround the vehicles with cones or warning triangles.
  5. Regardless of the circumstances, never admit fault for the collision, never sign any documents regarding fault and never promise to pay for the damages.
  6. Record all collision details. Use IBC’s Collision Report Form.
    1. Record what happened and how, and when, where and why it happened, as well as weather and road conditions.
    2. If possible, take cellphone photos of the vehicle damage.
  7. Collect names, addresses, licence plate numbers and insurance details of all drivers, passengers and witnesses.
  8. Be wary of tow truck operators who pressure you to authorize towing or repairs. You have the right to request estimates of fees in advance.

What You Need to Do Within 48 to 72 Hours

Report the collision to your insurer as soon as possible. If you are injured in the collision, you may be eligible for benefits. Submit claims forms as instructed by your insurance company.

Don’t authorize repairs to your vehicle – other than those needed to prevent further damage – until your insurer inspects the damage or consents to the repairs. Your insurer will decide whether to repair or replace your vehicle or pay for the damage. Your insurance company may provide a list of preferred vehicle repair shops.

Source: Insurance Bureau of Canada


Protect yourself, protect your family, protect your devices.

Learn More

DPM Driver’s Ed Scholarship

DPM Driver’s Ed Scholarship. Your security, our responsibility.

Learn More

Blenheim Office

24 Marlborough St. N., Box 479
Blenheim, ON N0P1A0

Phone: 519-676-8159
Fax: 519-676-0020

Chatham Office

250 St. Clair St.
Chatham, ON N7L 3J9

Phone: 519-352-4343
Toll Free: 1-800-561-4949
Fax: 519-352-6484

Essex Office

29 Talbot St. N, Box 69
Essex, ON N8M 2Y1

Phone: 519-776-6457
Fax: 519-776-7400

Harrow Office

65 King St. W., Box 790
Harrow, ON N0R 1G0

Phone: 519-738-2277
Fax: 519-738-2279

Tilbury Office

59 Mill St. E, Box 1239
Tilbury, ON N0P 2L0

Phone: 519-682-0202
Fax: 519-682-2391

Wallaceburg Office

403 Wellington St.
Wallaceburg, ON N8A 2Y2

Phone: 519-627-1777

DPM Insurance is a BrokerLink company. The BrokerLink companies are subsidiaries of Intact Financial Corporation (TSX: IFC)